Order & Payment

How the contract is formed between you and us

You may place an order to purchase a Product advertised for sale on the Site by following the onscreen prompts after clicking on the item you are interested in. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the “Proceed to Payment” button on the “Payment details” page. No amendments can be made by you to your order after this point.

After placing an order, you will receive an e-mail from us acknowledging that we have received your order and giving you an order number and a summary of your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Delivery Note). The contract between us for the sale of a Product will only be formed when we send you the Delivery Note for the relevant Product. If you order several Products from us which are being delivered at different times or separately from a third-party supplier, each contract is formed when we provide the Delivery Note for each Product.

We may, in our sole discretion, refuse or cancel any order and limit order quantity. We may choose not to accept your order for any reason and we will not be liable to you or to anyone else in those circumstances.

We may be unable to process your order if:

  • the Product you ordered is out of stock or discontinued; or
  • there is a problem with authorisation of your method of payment.

 

By registering on the Site, using the Site and/or making a purchase, you confirm and certify that the information you provide, including but not limited to your date of birth and delivery address, is complete accurate and up-to-date.